TERMS & CONDITIONS

Last Updated: 25 August 2026

Welcome to Sri Govinduni Goseva (“we”, “us”, “our”). These Terms & Conditions govern your use of our website sggstore.in and the purchase of products through our online store.

By accessing or using our website and placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or place an order.

1. Business Information

Business Name: Sri Govinduni Goseva
Business Type: Proprietorship
GSTIN: 37ANKPV0486E1ZM
Address: 21/194-196, Beside Vanaja Mess, Batchupeta, Machilipatnam, Andhra Pradesh, India
Email: srigovindunigoseva@zohomail.in
Phone/WhatsApp: 90906 77776
Website: sggstore.in

2. Products

Sri Govinduni Goseva offers organic and natural products, including:

• Desi rice
• Pulses and dals
• Panchagavya products
• Desi cow ghee
• Bull-driven ghani oils
• Millets
• Value-added natural and traditional products

We make reasonable efforts to ensure that product descriptions, images, prices, availability, weights and other information displayed on the website are accurate. However, minor variations may occur, particularly with natural, organic, traditionally prepared or agricultural products.

3. Eligibility

By placing an order on our website, you confirm that:

• You are legally capable of entering into a contract under applicable Indian law.
• The information provided by you during checkout is accurate and complete.
• You will use the products only for their intended and lawful purposes.

4. Product Prices

All product prices displayed on the website are subject to change without prior notice.

Applicable taxes, shipping charges or other charges, where applicable, will be displayed during the ordering process or otherwise communicated to the customer.

We reserve the right to correct pricing or product information errors. If an order has been placed based on an obvious pricing or information error, we may contact the customer regarding the correction.

5. Orders

When you place an order through our website, you are making a request to purchase the selected products.

An order will be considered accepted by Sri Govinduni Goseva when the order is confirmed by us or processed for dispatch.

We reserve the right to refuse or cancel an order in circumstances such as:

• Product unavailability
• Incorrect product or pricing information
• Suspected fraudulent or unauthorized transactions
• Incorrect or incomplete customer information
• Circumstances beyond our reasonable control

If we cancel an order for which payment has already been received, the applicable amount will be refunded through the appropriate payment method, subject to applicable payment-processing procedures.

6. Payment

We accept payments through available online payment methods, which may include:

• UPI
• Debit and credit cards
• Online payment gateways
• Other payment methods displayed on the website

Payments are processed through third-party payment service providers. Sri Govinduni Goseva does not store complete card or banking information unless legally permitted and required.

Customers are responsible for ensuring that the payment information provided by them is accurate and that they are authorized to use the selected payment method.

7. Shipping and Delivery

We currently deliver products within India only.

The usual delivery period is approximately 4 to 8 days, depending on the delivery location, product availability, courier service and other logistical circumstances.

Delivery estimates are indicative and are not guaranteed. Delays may occur because of circumstances beyond our reasonable control, including:

• Weather conditions
• Natural disasters
• Transportation disruptions
• Courier delays
• Government restrictions
• Festivals or public holidays
• Incorrect or incomplete delivery information
• Other unforeseen circumstances

Customers are responsible for providing a correct and complete delivery address and contact details.

8. No Cancellation Policy

Once an order has been successfully placed, the order cannot be cancelled.

Customers are therefore requested to carefully verify the products, quantities, delivery address, contact details and other information before completing payment.

9. Returns, Replacement and Refunds

We do not accept general product returns.

However, if a customer receives a defective, damaged, incorrect or otherwise unusable product, the customer should contact Sri Govinduni Goseva immediately after receiving the order.

Depending on the circumstances, we may, at our discretion:

• Replace the affected product; or
• Provide a refund for the affected product.

The customer may be required to provide photographs, videos, order details, packaging information or other evidence to help us verify the issue.

Products that have been opened, used, altered, damaged after delivery or improperly stored may not qualify for replacement or refund.

10. Damaged or Incorrect Products

If your package or product appears damaged or you receive a wrong product, please contact us as soon as possible at:

Phone/WhatsApp: 90906 77776
Email: srigovindunigoseva@zohomail.in

Please keep the original product, packaging, invoice/order information and delivery package until the matter has been resolved.

11. Refunds

Where a refund is approved, the refund will generally be processed through the original payment method or another appropriate method determined by us.

The time taken for the amount to appear in the customer’s account may depend on the payment gateway, bank or financial institution.

Sri Govinduni Goseva is not responsible for delays caused by banks or third-party payment service providers.

12. Natural and Agricultural Products

Many products sold through our website are natural, organic, agricultural or traditionally prepared products.

Because of the nature of such products, variations in colour, texture, aroma, size, taste, appearance and other characteristics may occur between batches.

Such natural variations do not necessarily constitute a defect.

13. Panchagavya, Wellness and Traditional Products Disclaimer

Some products offered through Sri Govinduni Goseva may be traditional, wellness-oriented, Ayurvedic or Panchagavya-based products.

Information provided on our website regarding such products is intended for general informational and educational purposes and should not be considered medical advice, diagnosis or treatment.

Our products are not intended to replace consultation, diagnosis or treatment by a qualified medical professional.

Customers should consult an appropriately qualified healthcare professional before using any product for a medical condition, particularly in the case of children, pregnant or breastfeeding women, elderly persons, or individuals taking medication or having an existing medical condition.

No statement on our website should be interpreted as a guarantee that a product will diagnose, cure, prevent or treat any disease unless such claim is specifically permitted under applicable law.

Customers should use products strictly according to their intended purpose, product instructions and applicable directions.

14. Food Products

For food, rice, pulses, dals, millets, ghee, oils and other consumable products, customers should carefully check the product label, ingredients, storage instructions, applicable dates and other information before consumption.

Customers are responsible for storing products appropriately after delivery.

15. Intellectual Property

All content available on sggstore.in, including but not limited to:

• Logos
• Brand names
• Product images
• Photographs
• Text
• Graphics
• Website design
• Videos
• Product descriptions

is owned by or licensed to Sri Govinduni Goseva, unless otherwise stated.

No content from the website may be copied, reproduced, modified, distributed, republished or commercially used without prior written permission.

16. Website Use

You agree not to:

• Use the website for any unlawful purpose.
• Attempt to gain unauthorized access to the website or its systems.
• Interfere with the operation or security of the website.
• Submit false or misleading information.
• Use the website to commit fraud or facilitate unlawful activities.
• Introduce viruses, malicious software or harmful code.

We reserve the right to restrict or terminate access to the website where reasonably necessary to protect our business, customers or website.

17. Third-Party Services

Our website may use third-party services, including payment gateways, courier companies, technology providers and other service providers.

Such third parties may have their own terms and privacy policies. Sri Govinduni Goseva is not responsible for the independent policies or practices of third-party service providers.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Sri Govinduni Goseva shall not be liable for indirect, incidental, special or consequential losses arising from the use of the website or products, except where such liability cannot legally be excluded.

Nothing in these Terms & Conditions is intended to exclude or restrict any consumer rights or statutory rights that cannot legally be excluded under applicable Indian law.

19. Force Majeure

Sri Govinduni Goseva shall not be responsible for failure or delay in performing its obligations where such failure or delay results from circumstances beyond our reasonable control.

These circumstances may include natural disasters, severe weather, fire, war, government restrictions, strikes, transportation disruptions, technical failures, epidemics, pandemics, courier disruptions or other unforeseen events.

20. Privacy

Your use of our website may also be governed by our Privacy Policy, which explains how we collect, use, store and process personal information.

By using the website, you agree to the collection and use of information in accordance with the applicable Privacy Policy and applicable law.

21. Changes to These Terms

Sri Govinduni Goseva reserves the right to modify or update these Terms & Conditions at any time.

The updated version will be published on this website with the revised “Last Updated” date.

Customers are encouraged to review the Terms & Conditions periodically.

22. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable consumer protection laws and other mandatory legal provisions, disputes arising in connection with these Terms & Conditions or purchases made through the website shall be subject to the jurisdiction of the competent courts having jurisdiction over the business location.

23. Contact Us

If you have questions, complaints or concerns regarding these Terms & Conditions, products, orders, replacements or refunds, please contact us:

Sri Govinduni Goseva
Address: 21/194-196, Beside Vanaja Mess, Batchupeta, Machilipatnam, Andhra Pradesh, India
Email: srigovindunigoseva@zohomail.in
Phone/WhatsApp: 90906 77776
Website: sggstore.in

By using sggstore.in and placing an order, you acknowledge that you have read, understood and agreed to these Terms & Conditions.