PRIVACY POLICY

Last Updated: 25 August 2026

Sri Govinduni Goseva (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you provide when using our website sggstore.in.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you when you use our website or purchase our products.

By using sggstore.in, you acknowledge that you have read and understood this Privacy Policy.

1. About Us

Business Name: Sri Govinduni Goseva
Business Type: Proprietorship
GSTIN: 37ANKPV0486E1ZM
Address: 21/194-196, Beside Vanaja Mess, Batchupeta, Machilipatnam, Andhra Pradesh, India
Email: srigovindunigoseva@zohomail.in
Phone/WhatsApp: 90906 77776
Website: sggstore.in

For questions regarding this Privacy Policy or your personal information, you may contact us using the details above.

2. Information We Collect

When you use our website, create an account, place an order, contact us or otherwise interact with our services, we may collect information such as:

Personal Information

Depending on how you use our website, this may include:

Name
Mobile/telephone number
Email address
Billing address
Shipping/delivery address
Order details
Communication or customer-service information
Other information you voluntarily provide to us

Payment Information

When you make a payment, payment information may be processed by our third-party payment gateway or payment service provider.

We generally do not need to store your complete debit-card, credit-card or banking credentials on our own systems.

Payment providers may process payment information according to their own privacy policies and terms.

Technical Information

When you visit our website, certain technical information may be collected automatically, depending on the website technology and services we use. This may include:

IP address
Browser type
Device information
Operating system
Website pages visited
Date and time of visits
Referring website or source
Website usage information

3. How We Use Your Information

We may use your information for purposes including:

Processing and fulfilling orders
Delivering products to you
Processing payments
Sending order confirmations and updates
Responding to customer enquiries
Providing customer support
Processing replacement or refund requests
Communicating with you about our products and services
Improving our website and customer experience
Detecting and preventing fraud, misuse or unauthorized activity
Maintaining website security
Complying with applicable laws and legal obligations
Maintaining business and transaction records

We will use personal information only for legitimate business purposes and as permitted by applicable law.

4. Order and Delivery Information

When you place an order, we may need to share relevant information with delivery and logistics providers so that your order can be delivered.

This may include:

Customer name
Delivery address
Mobile number
Order information

We share only information reasonably necessary for order fulfillment and delivery.

5. Payment Service Providers

We may use third-party payment gateways and payment service providers to process online payments.

When you make a payment, your payment information may be processed directly by the applicable payment service provider.

These providers may collect, use and process information according to their own privacy policies and applicable laws.

We recommend reviewing the privacy policy of the payment provider used during checkout.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage and improve the customer experience.

Cookies may be used for purposes such as:

Keeping the website functioning properly
Maintaining shopping-cart information
Remembering preferences
Understanding website traffic
Improving website performance
Supporting security

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

The actual cookies used on our website may depend on the website platform, payment gateway, analytics tools and other services integrated with sggstore.in.

7. Analytics and Website Services

We may use third-party technology or analytics services to understand how visitors use our website and to improve its performance.

Such services may collect technical or usage information in accordance with their own privacy policies.

We may add or remove third-party services from our website from time to time.

8. Marketing Communications

If you voluntarily provide your contact details and consent to receive promotional communications, we may contact you regarding products, offers, updates or other information relating to Sri Govinduni Goseva.

You may request that we stop sending promotional communications by contacting us.

Transactional communications, such as order confirmations, delivery updates and important service-related messages, may still be sent when necessary to fulfill your order or provide our services.

9. WhatsApp and Telephone Communications

If you contact us through WhatsApp or telephone, we may use the information you provide to respond to your enquiry, provide customer support, process orders or resolve complaints.

Communications through third-party platforms such as WhatsApp may also be subject to the privacy policies and terms of those platforms.

10. Sharing of Personal Information

We do not sell your personal information as a product to third parties.

We may share relevant information with trusted service providers where reasonably necessary to operate our business, including:

Payment processors
Courier and delivery companies
Website hosting and technology providers
Customer-support service providers
Analytics or website-service providers
Professional advisers where necessary
Government authorities or law-enforcement agencies where required by law

Third parties receiving information from us are expected to process it for the relevant purpose and in accordance with applicable legal requirements.

11. Legal Requirements

We may disclose or process personal information where we reasonably believe it is necessary to:

Comply with applicable laws or legal processes
Respond to lawful requests from government authorities
Protect our rights or property
Prevent fraud or unauthorized activity
Protect the safety of customers, employees or others
Investigate suspected misuse of our website

12. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, loss, alteration or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

13. Data Retention

We may retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

Processing and maintaining order records
Customer service
Accounting and financial records
Legal and regulatory compliance
Resolving disputes
Preventing fraud
Protecting our legitimate business interests

When information is no longer reasonably required, it may be deleted or securely disposed of, subject to applicable legal and regulatory requirements.

14. Your Rights and Choices

Subject to applicable law, you may have rights relating to your personal information, which may include requesting:

Access to certain personal information we hold about you
Correction of inaccurate information
Deletion of information where legally permissible
Withdrawal of consent where processing is based on consent
Information regarding how your personal information is processed

To make a privacy-related request, please contact us using the contact details provided below.

We may need to verify your identity before processing certain requests.

15. Children’s Privacy

Our website is not specifically directed at children.

We do not knowingly seek to collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

16. Third-Party Websites and Links

Our website may contain links to third-party websites, payment services, social-media platforms or other external services.

We are not responsible for the privacy practices, security or content of third-party websites.

We encourage users to review the privacy policies of third-party websites before providing personal information to them.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, legal requirements or services.

Any updated Privacy Policy will be published on sggstore.in with a revised “Last Updated” date.

We encourage you to review this page periodically.

18. Applicable Law

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India.

Nothing in this Privacy Policy is intended to limit any rights available to consumers or individuals under applicable law.

19. Contact Us

If you have any questions, concerns, requests or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

Sri Govinduni Goseva

Address:
21/194-196, Beside Vanaja Mess, Batchupeta, Machilipatnam, Andhra Pradesh, India

Email: srigovindunigoseva@zohomail.in

Phone/WhatsApp: 90906 77776

Website: sggstore.in

We will make reasonable efforts to respond to privacy-related enquiries and requests within a reasonable period.

20. Consent

By using sggstore.in, you acknowledge that you have read and understood this Privacy Policy and agree to the processing of your information as described above, subject to your rights under applicable law.